Closing and Post Closing Specialist

About Unlock

Unlock’s mission is to unleash the power of home equity to enrich people’s lives. We do this through a financial solution called a Home Equity Agreement or HEA, an entirely new way to access and utilize home equity. We’re not a lender, so there are no interest charges or monthly payments and homeowners with poor credit or high levels of debt can still qualify. We’re beyond passionate about helping our customers build greater financial resiliency. We are mission driven, consumer centric and our products are designed for the way homeowners want to live their lives today – with flexibility and control.

The Closing and Post–Closing Specialist is responsible for supporting the loan funding lifecycle from
the preparation of accurate closing documents through the execution and shipment of completed
packages. This role ensures all documentation is complete, compliant, and correctly recorded. It
involves coordinating with title companies and customers, authorizing the disbursement of funds,
performing quality control checks, and managing the transition of files to custodians and asset
management systems. The position requires precision, problem–solving, and adherence to regulatory
and company standards, while also collaborating with internal stakeholders and mentoring junior
staff as needed.

Esse n tia l Fu n ction s
• Generate accurate closing document packages in accordance with regulatory requirements and
company policies, ensuring all disclosed fees and terms are correct.
• Schedule and confirm signing appointments with title companies and customers, ensuring timely
execution and clear communication.
• Review files before and after closing to ensure all required documents are complete, accurate, and
compliant; follow up on any deficiencies or missing items.
• Approve the release of funds only after verifying the accuracy and completeness of executed documents
and satisfaction of all conditions.
• Verify applicable insurance coverage (e.g., hazard and flood) and ensure all activities meet federal, state,
and internal compliance standards.
• Monitor the receipt of recorded documents, following up with title companies as needed to ensure
timely delivery within required timeframes.
• Compile and transmit finalized loan files to investors or custodians in a timely and compliant manner,
maintaining accurate digital records.
• Enter and validate loan and customer information in the asset management system, ensuring accurate
data transfer and eliminating exceptions.
• Act as a liaison with internal departments and external partners to resolve documentation
discrepancies, clarify requirements, and support smooth closings.
• Collaborate with peers and provide guidance to junior staff when appropriate, contributing to team
efficiency, compliance, and service quality