Human Resources Coordinator

About Unlock

Unlock’s mission is to unleash the power of home equity to enrich people’s lives. We do this through a financial solution called a Home Equity Agreement or HEA, an entirely new way to access and utilize home equity. We’re not a lender, so there are no interest charges or monthly payments and homeowners with poor credit or high levels of debt can still qualify. We’re beyond passionate about helping our customers build greater financial resiliency. We are mission driven, consumer centric and our products are designed for the way homeowners want to live their lives today – with flexibility and control.

Position Summary

The People Operations Coordinator is responsible for providing day-to-day administrative and tactical support of the People Ops department. This role requires a hands-on approach and the ability to manage various systems including TriNet, Greenhouse, and Notion. This role will shape and refine processes and systems within the company, working closely with senior management to build and enhance our People capabilities. Responsible for completing a variety of tasks to support the daily operations of the HR department. This can include hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices. 

Essential Functions  

• • • Execute all HR administrative tasks with precision, including document management, processing employee status changes, and maintaining People Ops files in compliance with applicable legal requirements. 
    • Maintain accurate and up-to-date employee data within our HRIS (TriNet) and other systems. 
    • Assist in the recruitment process, helping to manage job postings and applicant tracking through Greenhouse. 
    • Coordinate the onboarding process for new hires, ensuring a seamless transition into the company. This includes scheduling orientation sessions and ensuring all necessary hardware and software are provisioned. 
    • Handle the offboarding process for departing employees, which may include conducting exit interviews, revoking access to company resources, and providing information about benefits continuation. 
    • Assist in developing and implementing HR policies, ensuring they follow legal standards and align with the company’s culture and objectives. Provide frontline support for EEs with ability to triage 
    • Keep abreast of relevant HR compliance issues and ensure that the company adheres to all local, state, and federal regulations. 
    • May take on additional responsibilities in employee relations, program management, and other HR areas as needed. 

Note: The essential functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent’s immediate manager.

Scope and Complexity
Interacts with all levels of leadership and employees, often relaying sensitive and/or confidential information.

Physical Demands/Environment Factors (Examples Listed)

• Requires extensive sitting with periodic standing and walking.
• Requires significant use of personal computer, phone, and general office equipment.
• Needs adequate visual acuity, ability to grasp and handle objects.
• Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.
• May require off-site travel; remote work and out-of-state travel

Minimum Qualifications  

• • 2 years HR or related experience. People-first, customer service mindset in all situations.  
  • Proficient technical/computer skills, experience in using HRIS (experience with TriNet preferred), applicant tracking systems (experience with Greenhouse a plus), and internal communication tools (experience with Notion preferred). 
  • Exceptional organizational and multitasking skills. 
  • Resourceful, tenacious, and capable of critical thinking and problem-solving. 
  • Strong interpersonal and communication skills with the ability to work effectively in a fast-paced, evolving environment. 
  • Ability to take ownership of tasks and projects.   

What we offer

• Equity Stake: A share in our company, providing you with a piece of our collective success.
• Discretionary Time Off: Flexible time off for you to rest and recharge as needed.
• Comprehensive Health Plans: Medical, dental, and vision plans to support your well-being.
• 401(k) Match: An annual 4% employer match to aid in your retirement planning.
• Make Your Mark: Your chance to play a pivotal role in our growth and leave a lasting impact on the company and industry.

$92,000 Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, Unlock’s Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options and paid time off.

Unlock is an equal opportunity employer. We evaluate qualified applicants without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances